New water meters being installed City-wide 

The City of Northville is conducting a city-wide water meter replacement program to install new water meters and also replace second water meters used exclusively for outdoor use, such as for inground lawn sprinkler systems.

Department of Public Works (DPW) personnel will manage and work with the contractor,
Ferguson Waterworks and Utility Metering Solutions, to ensure the work is done properly and efficiently.

The City mailed letters to residents in December 2019 announcing the water meter replacement program, which is expected to take four to five months to complete. In the letter, residents and business owners are being asked to schedule an appointment for their water meter replacement directly with the contractor. Appointments can be made by visiting the Utility Metering Solutions website portal (see link below) or calling the vendor at 844-741-6248 Monday through Friday from 8 a.m. to 5 p.m. and Saturday from 9:30 a.m. to 5 p.m.

During the scheduled appointment, a worker will enter your home or business to replace the meter and upgrade the wiring, a process that takes approximately 30 minutes to one hour. The worker will also replace the touch pad currently located on an outside wall with a new meter interface unit (MIU). For security measures, the vendor’s workers will carry identification and drive vehicles with the company’s name.

“The majority of water meters in the City are 20 years old or older and have reached the end of their projected life cycle,” said DPW Director Loyd Cureton. “These new water meters meet the State of Michigan ‘no lead’ requirements and are guaranteed accurate for 20 years.”

To help finance the purchase and installation of water meters at households and businesses, City Council approved a $622,000 loan from the City’s General Fund to the Water and Sewer Fund with 2.5% interest rate for seven years. The funds will be applied to the total cost of $859,786, with the balance coming from the Water and Sewer Fund reserves.

Residents who have questions about the program may contact the DPW Department. 



water meterHouse with front porchSpice Merchants exterior
Photos: A new water meter, made by Neptune.
All homes in the City of Northville will get a new water meter.
Businesses will also get new meters. 

Many residents still need to schedule an appointment

During the COVID-19 "Stay at home. Stay safe." order (2020-21) by the governor, in-home installations of new water meters has been temporarily suspended. If you haven't yet had your old water meter replaced with the new Neptune brand, you may have been contacted by UMS, the City's vendor, to schedule a convenient time for the installation. The communication methods they use  include a follow-up letter (view here); a door-hanger (second-attempt and final-attempt). If you have any questions or concerns about scheduling your appointment, please contact Mike Domine, assistant director, DPW.
  • New Water Meter Replacement FAQ
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  • Initial letter announcing program
    Download
  • FAQ about radio frequency emissions
    Download